Cookie Policy Overview for Big Ben

How Cookies Are Used on the Big Ben Website

This Cookie Policy explains how Big Ben uses cookies and similar technologies on our website. It outlines what cookies are, the types of cookies we use, why they are used, and how users can manage their preferences. Our aim is to be clear and transparent about how data is handled when you visit our website.

Big Ben operates as a professional waste collection and rubbish removal service, and our website plays an important role in helping users understand our services and navigate information efficiently. Cookies help us ensure the website functions properly and continues to improve over time.

What Cookies Are

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as preferences or usage patterns. Cookies do not typically contain information that directly identifies you as an individual.

Some cookies are temporary and are removed when you close your browser, while others remain on your device for a longer period to support ongoing functionality or analysis.

Types of Cookies We Use

The Big Ben website uses several categories of cookies to support different purposes. These categories are described below.

Essential Cookies

Essential cookies are necessary for the website to function correctly. They enable core features such as page navigation, security, and basic performance. Without these cookies, parts of the website may not work as intended.

These cookies do not collect personal information for marketing or tracking purposes and are generally required for the operation of the site.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They collect information such as which pages are visited, how long users stay on the site, and how they move between pages.

This data is used to monitor website performance, identify areas for improvement, and ensure information about our waste collection services is easy to find and use. Analytics data is reviewed in aggregate form and is not used to identify individual users.

Marketing Cookies

Marketing cookies may be used to understand how visitors engage with our content and to help ensure that information about Big Ben is relevant and useful. These cookies can support the delivery of content that aligns with user interests.

Marketing cookies are not essential for basic website operation and are used only where appropriate.

Purpose of Cookie Use

Cookies support several important functions on our website. They help maintain site stability, monitor performance, and guide improvements based on real user behaviour. This allows us to ensure the website remains reliable and accessible for people seeking waste collection and rubbish removal services.

Performance monitoring helps us identify technical issues, improve loading times, and refine how information is presented. This benefits users by creating a smoother and more efficient browsing experience.

User Control and Cookie Preferences

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings, including blocking or deleting cookies entirely. You can also choose to restrict certain types of cookies while allowing others.

Please note that disabling essential cookies may affect the functionality of the website and limit access to some features. Changes to cookie settings apply only to the browser and device being used.

Updates to This Cookie Policy

Big Ben may update this Cookie Policy from time to time to reflect changes in technology, legislation, or how our website operates. Any updates will be published on this page to ensure continued transparency.

We encourage users to review this policy periodically to stay informed about how cookies are used.

Our Commitment to Transparency

Big Ben is committed to responsible data handling and clear communication. Cookies are used to support website functionality and improvement, not to intrude on user privacy.

By using our website, you acknowledge the use of cookies as described in this policy. We remain focused on providing a reliable, informative, and user-friendly online experience that reflects the same standards we apply to our waste collection services.